Brambaly is a subscription website service that is ideal for manufacturers, wholesalers, and distributors.
Your subscription includes the Brambaly standard website, the features you select, technology upgrades to keep your site in compliance with Google, and hosting. It does not include your email.
Your build time is dependant on the features you select. A standard Brambaly site at the DIY level will be up and running in a development environment within three business days. If you elect to have us help you build your Brambaly website, we'll develop a schedule for you.
Yes, your Brambaly subscription will auto-renew on either a monthly or annual basis depending on the payment terms you've selected.
Your Brambaly subscription will not end until you either actively cancel it or fail to make payment. To cancel your subscription, give us a call Monday - Friday, 9am to 5pm EST. You can reach us at (215) 255-6955 or toll-free at (888) 497-6431.
Brambaly subscription websites are mobile friendly.
Brambaly subscription pricing varies based on the plan and options you select. You can get a quote by using our Get a Quote tool.
There is currently only one template; however, you can easily change colors, fonts, and images. If you'd like a custom template, please contact us Monday through Friday from 9am to 5pm EST at (215) 255-6955 or toll-free at (888) 497-6431.
Log in to your admin portal where you'll be able to edit each page of your site including fonts, colors, and logos.
We're working on a user guide. To submit your questions, email firstname.lastname@example.org and we'll get you an answer.
As you upload each image to your website, you will see a note indicating the size each image should be including dimensions and file size limitations. For the best results, all images should be 72dpi at the actual size you need them.
While you can't physically upload a video to your website, you can add them to your YouTube channel and copy the embed code provided by YouTube to add the video to your website.
Once you've logged into your admin portal, select the left navigation tab called "Theme Settings". Then select the option for "Color" and you'll be able to modify the colors in your website.
Once you've logged into your admin portal, click the left navigation tab "Theme Settings". Then select "Fonts" and you'll be able to select the fonts for your website.
Once you've logged into your admin portal, click the left navigation tab called "sub admins". You'll be able to add a user and select what features they are able to access on log in. If you need to later remove an admin click the delete button near their name; to change their access, click the edit button to modify.
Once you've logged into your admin portal, select the left navigation tab called "Theme Settings". The tab that loads is called "General" and you will be able to change all the instances of your logo used through your Brambaly website. Each logo is a different size, please check the note to ensure you are uploading the correct size images.
Your website hosting is already bundled into your monthly fee. There are no additional fees for hosting.
Email is not included in your hosting. If you'd like help with getting an email address for your new domain name or need help figuring out where to host your email, give us a call. You can reach us Monday through Friday, 9am to 5pm EST at (215) 255-6955 or toll-free at (888) 497-6431.
Our team will make your website live once you've approved it. Contact your account manager for assistance or call us Monday through Friday, 9am to 5pm EST at (215) 255-6955 or toll-free at (888) 497-6431.
Your Brambaly website is hosted with Amazon Web Services and backed up nightly. We keep 10 sequential days of back-ups. The oldest back-up is overwritten each night. For help retrieving a back-up, please give us a call. You can reach us Monday through Friday, 9am to 5pm EST at (215) 255-6955 or toll-free at (888) 497-6431. For urgent situations, please contact your account manager.
Yes, your website has been encrypted with an SSL certificate.
Yes, all websites come equipped with GDPR notifications. You will need to have your attorney draft your GDPR policy and add it to the policies section of your website.
Yes, Brambaly uses Google reCaptcha to minimize or eliminate automated submissions on forms in your website.
All billing happens on Authorize.net. When you receive an alert that your payment is due, you can click the link to log in and change your payment method.
A receipt will be emailed to you after each payment is made. If you need additional help, give us a call. You can reach us Monday through Friday, 9am to 5pm EST at (215) 255-6955 or toll-free at (888) 497-6431.
Yes, we would love to! We have a division of our company that specializes in branding.
Yes, absolutely! We can help you craft a marketing message and design engaging print materials that represent your company.
Yes, Google Analytics is integrated into your website. We will either connect your existing account or create one for your website.
You will be able to see how many people visit your website, how visitors find you, and more on Google Analytics. If you'd like software to give you more specifics, we're happy to make a recommendation.
Absolutely, we can help you with SEO optimizing your website and building a plan to drive leads to your website using SEO optimized landing pages and content.
Yes, we can help you with drip marketing campaigns.
Yes, our Brambaly team is well versed in email marketing and we can help you build an effective campaign.
Yes, Brambaly can develop a social media strategy and help you execute by developing content, managing your accounts, and engaging with your fans.
Yes,Brambaly can help you develop a PPC campaign that maximizes your budget and targets your customer where they are including Google, Facebook/Instagram, Twitter, and LinkedIn all with supporting landing pages on your website.
Yes, we can help you build a Google campaign including selecting high performing and budget friendly keywords and phrases, developing creative for display ads and writing copy for search campaigns all with supporting landing pages on your website.
You don't need a support contract to contact customer service; however, we will charge by the hour for support related calls. Your account manager can provide you with discounted package pricing.
Customer service is available Monday through Friday, 9am to 5pm EST. We do address urgent issues after hours; please contact your account manager for urgent issues.